Purpose of the Role:

To ensure that the bureau Front Line Advice Service provides high quality advice to clients and to co-ordinate triage, all frontline advice staff and volunteers. Ensuring that all first point of contact enquires are recorded, allocated and followed up in accordance with best practice. To co-ordinate and facilitate the efficient day to day running of advice services operationally.

JOB DESCRIPTION

The purpose of this post is to co-ordinate and supervise the efficient day to day operational running of the general (non-specialist, Level 1) advice services including triage and general volunteer advisers.

The post holder will ensure that all advice client contacts and enquiries are allocated and progressed appropriately and will case check the work of the team to ensure Citizens Advice Membership Standards, Scottish National Standards for Information and Advice Providers and CAS Quality of Advice requirements.

A key part of this role will involve examining current systems, with a view to addressing any gaps in consistency of approach and practice across the advice team.

Location: Inverness

Salary: £24,500 (pro-rata)

Salary Band:1.3

Hours: 29

Contract: Permanent

Reports To: Project Manager

Disclosure & Barring Check: This post will be subject to a PVG check for working with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.

About Us

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About the Community Link Worker Service

The Community Link Worker service collaborates with selected GP surgeries – supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

About the Role

As a Senior Community Link Worker, you will have a developmental role as well as providing on-going support. You will be responsible for developing positive, working relationships between the Community Link Worker team, Primary Care and local community resources. You will work to ensure that people referred from Primary Care to the Community Link Worker service benefit from community resources which can contribute to improvement of their mental and physical health outcomes. You will contribute to community development in your local area of work by working with community organisations

You will carry case loads for on-going work with specific individuals for developing and reviewing personal support plans, and provide oversight of personal support plans designed and implemented by Community Link Workers. Working closely with Community Link Workers in a guidance and/or support and supervision role, you will promote good working practice and staff development.

You will also ensure that the Community Link Worker service provides an environment where people can improve their health outcomes, establish improved connections in their communities and enhance their quality of life.

Key Responsibilities:

· Work autonomously being able to judge when I refer to your manager and take a lead role in developing the service.

· Working closely with the Project Manager and Locality Manager to achieve strategic outcomes

· Working closely with colleagues in Primary Care

· Working to develop improved, working links between Primary Care and local community resources

· Identify gaps in the service where they arise and implement solutions in partnership with your line manager

· Linking service users to appropriate resources in the local community

· Compiling and reviewing service user personal support plans ensuring outcomes are being achieved, including ensuring people are connected to their community

· Oversight of personal support plans developed and implemented by Community Link Workers

· Overseeing Community Link Worker workloads

· Ensuring continuity of service within the context of change MH values and strategic outcomes

· Ensuring that careful and ongoing review systems are in place and maintained

· Building positive working relationships with Primary Care and other local partners to better support our service users and to promote the work of the Community Link Worker service

· Collating information and prepare agency reports for line management as required

· Contributing to Research and Development at a local level in support of National objectives to promote service improvements

· Travelling throughout the geographic region covered by the service as required

Essential Criteria:

· Educated to SVQ 3 level or have experience working in the social care sector.

· Work well in a team setting but can also work autonomously

· Have a sound theory base of social care interventions including risk assessment

· Have a value base consistent with the aims and objectives of Change Mental Health

· Able to apply an analytical approach to problems in order to find solutions

· Competent in planning and reviewing development plans and taking appropriate action if needed

· Good Standard of I.T skills

· An understanding of the importance of providing professional support and supervision to practitioners

· Sound knowledge of Health and Social care policy in Scotland and can apply this to my role

· Desire to develop my knowledge and skills and attend training as required

· Ability to travel throughout the geographic region covered by the service as required

Desirable Criteria

· Experience of working with people affected by mental or physical health issues

· Experience of community-development work

· Experience of working in a SSSC Registered Service

· A learning and development portfolio which evidences your skills and knowledge

General Duties:

· Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies

· Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974

· As with all employees, workers and volunteers; to encourage people to join Support in Mind Scotland as a member, donor or activist

· To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns

· To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role

· To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to vulnerable adults.

Job Description

To provide clients with holistic advice covering debt, income maximisation, energy. This will include preparation of financial statements, explanation of debt options and assistance to access these options. The role will require the ability to interact with clients over the telephone, face to face and using digital channels to provide advice.

Ongoing training will be provided however you should be someone who can demonstrate experience of working with clients who are experiencing multiple and complex issues and who can provide advice sensitively and with confidence to clients.

In addition to managing a caseload you may also be required to work on a duty rota for dealing with initial money advice contacts and for covering outreach services as required, as well as providing 2nd-tier support to other advisers within the Bureau.

You should have an understanding of the effects of financial difficulties and financial hardship on our clients. You should be an excellent team player with a desire to progress with training to meet the standards required.

The Post will involve: both programme management and programme delivery of the Growing2gether Community which comprises

1. Youth Social Action projects (YSA)
2. Youth Leadership Board (YLB)
3. Young Leaders Training (YLT)

Growing2gether, an innovative Scottish charity, formed as an independent SCIO in August 2022. Growing2gether was originally part of global youth charity Ecologia Youth Trust. Since January 2017, we have reached over 2500 young people and children across the Highlands, Moray, Aberdeen City, Aberdeenshire and Dundee with Growing2gether Nursery, the only programme in Scotland to pair young people facing disadvantage as mentors to children needing additional support and combine this with classroom training in life skills.

Our Growing2gether Community programmes evolved from the voice of young people, who wanted to continue supporting Growing2gether and to be actively engaged in their local and wider communities. Our ambition is to expand to other deprived areas where our programmes can have a positive impact on the children, young people, schools and wider community.

Development Officer
📍 Inverness (Office + Home working) | 💰 £29,000-31,000 pro rata depending on experience | ⏳ Part-time (14-21 hrs/week) | Fixed Term until April 2028

Are you passionate about making a real impact on relationships, mental health, and well-being in the Highlands? Relationships Scotland - Counselling Highland is looking for a Development Officer to lead innovative outreach and collaboration initiatives, fundraising efforts, and service expansion.

What You’ll Do:
✅ Develop & deliver community and stakeholder engagement initiatives
✅ Design & Lead a high-impact Healthy Relationships Campaign
✅ Identify fundraising & sponsorship opportunities
✅ Expand RS-CH’s presence through partnerships, collaborations & social media

Who We’re Looking For:
🔹Dynamic self-starter with passion for improving mental health, psychoeducation and empowering others
🔹Experienced programme/ service designer with a knack for efficiency and client centred approach
🔹Skilled fundraiser with experience of events and relationship building
🔹Engaging communicator and good listener with experience in co-design and co-production of services and programmes

What We Offer:
✔ Flexible working & professional development
✔ 30 days holiday & employee benefits including employee assistance programme with wellbeing services
✔ The chance to shape the future of relationship services in the Highlands

📩 Apply now!
Request a Job Pack by emailing servicemanager@counsellinghighland.org
and send a CV and Cover Letter.

⏳ Deadline: 12 noon, 22nd April 2025

About the Community Link Worker Service

The Community Link Worker service collaborates with selected GP surgeries – supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

About the Role

As a Community Link Worker, you will work directly with people referred to the Highland Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes.

This post works directly with people using the service to develop and review personal support plans. You will work closely with other members of the Community Link Worker team, colleagues in Primary Care and representatives of community-based groups and organisations, to achieve outcomes as defined by your line manager.

Within the Community Link Worker team there is a clear line management structure which supports and shapes the practice. The post will contribute to an environment where people can improve their health outcomes, establish improved connections in their communities, and enhance their quality of life.

About the Community Link Worker Service

The Community Link Worker service collaborates with selected GP surgeries – supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

About the Role

As a Community Link Worker, you will work directly with people referred to the Highland Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes.

This post works directly with people using the service to develop and review personal support plans. You will work closely with other members of the Community Link Worker team, colleagues in Primary Care and representatives of community-based groups and organisations, to achieve outcomes as defined by your line manager.

Within the Community Link Worker team there is a clear line management structure which supports and shapes the practice. The post will contribute to an environment where people can improve their health outcomes, establish improved connections in their communities, and enhance their quality of life.

About the Community Link Worker Service

The Community Link Worker service collaborates with selected GP surgeries – supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

About the Role

As a Community Link Worker, you will work directly with people referred to the Highland Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes.

This post works directly with people using the service to develop and review personal support plans. You will work closely with other members of the Community Link Worker team, colleagues in Primary Care and representatives of community-based groups and organisations, to achieve outcomes as defined by your line manager.

Within the Community Link Worker team there is a clear line management structure which supports and shapes the practice. The post will contribute to an environment where people can improve their health outcomes, establish improved connections in their communities, and enhance their quality of life.

About the Community Link Worker Service

The Community Link Worker service collaborates with selected GP surgeries – supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

About the Role

As a Community Link Worker, you will work directly with people referred to the Highland Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes.

This post works directly with people using the service to develop and review personal support plans. You will work closely with other members of the Community Link Worker team, colleagues in Primary Care and representatives of community-based groups and organisations, to achieve outcomes as defined by your line manager.

Within the Community Link Worker team there is a clear line management structure which supports and shapes the practice. The post will contribute to an environment where people can improve their health outcomes, establish improved connections in their communities, and enhance their quality of life.

The successful applicant will cover our Inverness Foodstuff outreach clinics.

Applicants must have a good general knowledge of Level 1 benefits, housing and money advice in order to deliver a high-quality outreach service. All applicants must be able to manage their time effectively

About Us

Inverness, Badenoch and Strathspey CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of over 80 employees and volunteers working over 3 locations (Inverness, Raigmore and Aviemore) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance

Background and Job purpose

Lochaber Environmental Group (LEG) is charity working on a local scale to benefit people and the environment, which has been in existence since 2000. We run a wide range of projects to help people to reduce their environmental impact and bring our communities together. We have delivered projects covering energy efficiency, active travel, local food, reducing waste/encouraging recycling, repair cafes and composting and have developed a community hydro electric scheme in Glenachulish. LEG works in partnership with many local, regional and national organisations to reduce duplication and increase our reach and effectiveness.

Due to the community hydro scheme, it has now become possible to employ a manager to lead the organisation and increase its effectiveness. The Manager will oversee the general day to day running of the organisation with oversight of staff and overall responsibility for promotion, networking and development. They will be expected to lead new projects.

LEG is currently in transition as a 3 year project on waste finishes. This leaves 4 part time members of staff and some very active volunteers. LEG occupies an open plan office at An Drochaid in Claggan and a cabin and container at Claggan Park. We are exploring the possibility of bringing the whole operation together under one roof and the successful candidate would be a key player in this development.

Specific responsibilities of the role

•    Overall responsibility for organisation, while leaving lead staff to work on their own projects
•    Liaison with the board in developing strategy and prioritising activity
•    Staff management including reviews of lead staff and recruitment
•    Fund raising and budgeting in conjunction with  volunteer treasurer and book keeper
•    Develop and lead new projects including supporting  project officers with funding applications,moniting and reporting as required. 
•    Represent LEG in the local communities and at appropriate regional networks.
•    Oversee the organisation’s policies and procedures

General responsibilities

•    Lead the organisation
•    Work as part of the LEG team to promote and encourage understanding of environmental issues and opportunities in Lochaber.
•    Promote the work of LEG within the local community and encourage membership.
•    Engage with LEG members and the public in a positive and constructive way 
•    Communicate effectively with the team and board.
•    Work constructively with project and organisational partners.
•    Comply with the organisation’s ethos, policies and procedures and relevant legislation.
•    Run team meetings as required.
•    Undertake other duties in line with the job purpose.

Person Specification

Essential

•    Good organisational skills, self motivated with good time management
•    Able to make decisions when necessary
•    A friendly, inclusive and welcoming manner
•    The ability to lead a team
•    Ability to motivate and encourage others both within and out with LEG
•    Excellent communication and customer service skills
•    Flexibility and the ability to adapt according to the needs of the organisation
•    Good literacy, numeracy and IT skills including use of email, Microsoft Excel and Word
•    A commitment to being environmentally friendly and a good background knowledge of environmental issues

Desirable

•    Experience of a managerial role or some aspects of this job
•    A personal interest in some of our projects; active travel, waste reduction, local food production or energy efficiency and renewables
•    Ability to drive and possession of a driving licence
•    Ability to commute using low carbon methods 
•    Knowledge of social media, newsletter and website editing

Salary: £35,000 FTE (pro rata 17,500 per annum + 5% contribution to pension scheme).

Hours of work: 20 hours per week (may occasionally include weekends and evenings).

Place of work: Fort William Office but some home working possible.

Contract: Fixed term 12 months (with possibility of extension if further revenue is secured).

Holidays: 15 days, inclusive of public holidays, per annum.

To apply, please return a completed application form (found on our webiste via the 'website link' below) to Marie.McMillan@valochaber.org

Applications should be sent by 12 noon on 25th April

Availability for interviews on 8th & 9th of May

Family Support Worker

Hilton Family Support

Inverness

35 hours per week

£28,500 per annum

Hilton Family Support is a charity established to serve all families who are in need of

support and who live within the Hilton area.

We are seeking a caring and dedicated Family Support Worker to join our

team. The successful person will provide a range of support to families,

including parenting education, practical assistance, and emotional support.

For more information or to request an application pack

contact the project administrator on 07395 053977 or admin@hiltonfamily.support

Closing date for applications: 25th April 2025

Hilton Family Support is an independent charity registered in Scotland (SC048719)

Hilton Lighthouse, 4 Tomatin Road, Inverness, IV2 4UA

About the Outreach Service

The Outreach service provides support to adults affected by mental illness living in their own homes.

We serve the surrounding communities of Ross-shire with support to help people self-manage their situation to a point which is most comfortable for them with coping strategies and signposting to relevant support for the next step of their journey.

We work closely with GP surgeries, statutory services and other agencies within the local community.

About the Role

As an Outreach Worker, you will be based in Ross-shire supporting people affected by mental illness. Focusing on one-to-one support you will carry a case load to develop and review personal support plans to help achieve person centred and National Health and Wellbeing outcomes.

You will support the Locality Manager, Service Manager and Head of Northern Services, in their strategic role to meet national and funder criteria and liaise with other statutory and third sector agencies to make appropriate signposting as needed and to raise awareness of Change Mental Health services. You will work closely with partners in the community to identify gaps in the service where they arise and implement solutions in partnership with your line manager.

You will work autonomously, being able to judge when to refer to your manager and take a lead role in developing the service. You will have a lead role in developing the service.

Main Duties & Responsibilities:

·        Work closely with the Project Manager, Locality Manager, or Head of Northern Services to achieve strategic outcomes.

·        Establish supportive face to face relationships with each individual, encouraging individual responsibility and decision-making to maximise choice, control and self-management.

·        Co-create and co-review service user support plans. The support plan is a person centred tool to support the service user achieve their goals in relation to improving their wellbeing

·        Ensure that careful and ongoing reviews are maintained and manage individuals’ off-boarding appropriately in a timely manner

·        Work mainly on a one-to-one basis in the community and in people’s homes, with the potential requirement to support and lead groupwork

·        Manage the client management system for continuous and accurate record keeping of the interactions with service users

·        Ensure that the people you support are connected to other Change Mental Health services in the area as appropriate

·        Research and develop tools to respond to unmet need and assist in Mental Wellbeing

·        Ensure a continuity of service within the context of Change Mental Health values and strategic outcomes.

·        Build positive working relationships with local statutory services, agencies and the local community to better support our service users and to promote the work of Change Mental Health

·        Collate information and prepare reports for line management as required

·        Have a lead role in overseeing the fulfilment of Health and Safety responsibilities within practice settings.

Essential Criteria:

·        Educated to SVQ 3 level or have experience working in mental health services

·        Registered with the Scottish Social Services Council

·        A sound theory base of social care interventions including risk assessments and risk management

·        A good standard of IT skills

·        An eagerness to develop knowledge and skills and attend training as required

·        Ability to travel within the project’s area of Ross-shire to provide support

·        A sound knowledge of Health and Social care policy in Scotland and ability to apply this to the role

Desirable Criteria:

·        Ability to work well in a team setting whilst also working autonomously

·        Competency in planning and reviewing development plans and the ability to take appropriate action if needed

General Duties:

·        Act in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.

·        Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974

·        As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist.

·        To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify a line manager promptly if there are any concerns.

·        To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role.

·        To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.

Location: Golspie, Sutherland

Salary: £23,690 (pro-rata)

Salary Band: 1.2

Hours: 16 hours per week

Contract: Permanent

Reports To: Project Manager

Disclosure & Barring Check: This post will be subject to a PVG check for working with vulnerable Children & Adults.

About Us

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About the Role

As a Change Mental Health practitioner, you will work directly with service users who require immediate or on going emotional, practical or vocational support in order to deliver the best possible outcomes. You will work with service users to develop and review personal plans, although ultimate oversight rests with the Senior Project Worker. You will work closely with other members of staff to achieve outcomes as defined by your line manager. Within the team there is a clear line management structure which will support and shape your practice. You will contribute to an environment where people can relax, re-establish social skills and enhance their quality of life.

Key Responsibilities:

·        Work as part of a team building positive working relationships.

·        In partnership with service users, implement outcome focussed development plans as designed/overseen by your line manager to enable service users to achieve their identified goals.

·        To achieve outcomes, employ several appropriate intervention strategies including positive communication skills.

·        Ensure that the Resource Centre is welcoming, clean, tidy and safe.

·        Conduct ongoing risk assessment to ensure the wellbeing of service users.

·        Demonstrate group work skills which bring people together in a safe environment

·        Display an awareness of appropriate professional boundaries including confidentiality

·        Understand the requirements of Health and Safety in the workplace and follow Change Mental Health policies.

Essential Criteria:

·        Educated to SVQ level 2 or have relevant experience working in health and social care

·        Understanding of Health and Social Care Standards

·        Confident at planning and prioritising an expected workload

·        Professional self-awareness and ability to seek support and advice from line management appropriately.

·        Participate in supervision and support meetings positively

·        Empathetic and confident supporting people one to one or in groups

·        Having a personal and professional value base that is consistent with the aims and objectives of Change Mental Health

·        Having a practice that is firmly based within person centred approach

·        Confident at being able to demonstrate genuine regard for people we support and their families

·        Good I.T. skills and confident at producing accurate case notes

·        Enthusiastic to develop knowledge and skills for the role

Desirable Criteria

·        Experience of working with people affected by mental illness

·        Experience of working in a SSSC Registered Service

·        A learning and development portfolio which evidences your skills and knowledge.

General Duties:

·        Act in accordance with General Data Protection Regulation legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies

·        Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974

·        As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist

·        To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns

·        To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role

·        To support and enable our dedicated teams of volunteers in the delivery of the charity’s aims

·        To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

A new Community Energy Officer will drive activities to boost awareness of home energy efficiency, renewable energy, and affordable warmth across the communities of Conting, Garve and District.

The Highland Energy Community Partnership (HECP) is a brand-new initiative, proudly funded by The National Lottery Community Fund. Spearheaded by environmental charity Changeworks, the programme brings together six incredible local community partners across the Highlands, including Contin, Jamestown and Tarvie Projects, and The Garve & District Development Company. Together, we’re setting out to create a brighter, greener future by championing home energy improvements in our communities!

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey.

Our teams know that good support is essential for a good life, and so we work alongside every person we support and their family to help them live life to the full.

We are recruiting now in your area and can offer Full Time and Part Time contracts. Join us in making every day matter!

We are passionate about being the best employer we can be, ensuring our staff feel supported and valued in their roles. As well as being part of a supportive, local team, you will be eligible for the following:

• Main Grade Hourly rate of £12.50 (Induction and Relief Register rate £12.00).
• Sleepover hourly rate of £12.00.
• Enhanced rate for waking nights.
• Competitive annual leave and company sick pay.
• Payment of annual SSSC fees for contracted Support Workers.
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Access to Costco Membership.
• Access to Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.

Join us and make every day matter!

As an Outreach Worker, you will be based in Fort William supporting people affected by mental illness. Focusing on one-to-one support you will carry a case load to develop and review personal support plans to help achieve person centred and National Health and Wellbeing outcomes. You will travel to people’s homes when required, and may also support group and other activities in the Resource Centre – although one to one support will be your main focus.

You will support the Locality Manager, Service Manager and Head of Northern Services, in their strategic role to meet national and funder criteria and liaise with other statutory and third sector agencies to make appropriate signposting as needed and to raise awareness of Change Mental Health services. You will work closely with partners in the community to identify gaps in the service where they arise and implement solutions in partnership with your line manager.

You will work autonomously, being able to judge when to refer to your manager and take a lead role in developing the service. You will have a lead role in developing the service.

📷

We are currently seeking to Care at Home Worker to join our team to deliver care in Inverness.

*Please note Gateway does not support Visa Sponsorship

Are you looking for something different from a Mon-Fri 9-5 job? Do you have a caring nature and are you reliable and friendly? If you reply yes to the questions above, then this maybe the role for you. We recruit people based on their values and transferrable skills.

About Gateway

Gateway is a Charitable Organisation established in 1998, that has a Gold Investors in People award. Our goal is to support vulnerable people in our community. We aim to provide a range of high-quality care services and activities that improves the well-being of the vulnerable people we support.

Role of the Support Worker

Duties of the role may include assisting with personal care, bathing / showering, meal preparation, assistance to take medication safely and light domestic duties.

Experience & Requirements

• Availability: Various shifts - 7.00am-2.00pm and / 4.00pm-10.00pm or 7pm -10pm / Just weekends.

• Care Experience: Although desirable, it’s not essential as we offer a full induction training, mentoring and shadowing.

• Personality: You should have a positive attitude and have patience and good verbal and written communication skills.

• Our Values: It's key that you align to our five company values.

• Driving Licence: Essential due to Locale

What does Gateway have to offer you?

• Full Time and Part Time contracted hours.

• Paid per shift, not per call payments.

• Paid travel time between each Service User’s homes.

• Mileage allowance for using your own vehicle.

• Cycle to work scheme

• Use of company pool car (evening & weekends)

• Uniform & full PPE.

• Fully paid induction training, including shadowing and mentoring.

• Ongoing training and support.

• Work Pension Scheme.

• Full paid PVG membership.

• The opportunity to sign up to Charity Workers discount scheme, Blue Light Card and Discount for Carers schemes.

For further information on the role, please contact Natasha Wood, Service manager or Joanna Kennedy, Business Administrator on 01463 718693

Gateway is a Gold Winner of Investors in People http://www.homelesstrust.org.uk

Charity Number: SC028837

Job Types: Full-time, Part-time, Permanent

Part-time hours: 16 -38 per week

Salary: £12.00-£12.60 per hour

Benefits:

• Employee discount

Physical setting:

• Homecare

Shift:

• 12 hour shift

• 8 hour shift

• Day shift

COVID-19 considerations:

All PPE is provided and full training is given to allow you to do your job safely.

Licence/Certification:

• UK driving license (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Care at Home Worker

To apply please complete the application form on our website.

Job Application Form | Homeless Trust Jobs

Please visit Vacancies – Partners In Advocacy for full details

Join Our Caring Team in Inverness!

Are you passionate about making a difference in people’s lives? Look no further! Our Residential service is expanding in Cheshire House, and we want YOU to be a part of our incredible team!

On the bank of the River Ness in Inverness, Cheshire House Inverness is home for adults with disabilities. We’re surrounded by beautiful parkland and are within walking distance of Inverness city centre.

Purpose

This role will be responsible for supervising and the deployment of staff within their allocated team, supporting customers with the provision of care, personal support, daily living tasks and activities.

To assist the Service Manager, Operations Manager and other colleagues to support individual customers to attain their full potential and maximise the options available, encouraging choice, participation and motivation.

Responsible for the line management of the Support Workers within the service.

The job description is attached.

Requirements

• Recognised professional development and registration (as appropriate to the needs of the respective service).
• Prior experience of working in a relevant care setting.
• Prior experience of working with people with disabilities.
• To have a full, clean driving licence (if required to drive).
• To be able to work flexibly within rostered hours.
• To have knowledge of service user self-advocacy and empowerment.
• Demonstrable commitment to continue training and developing professionally. including keeping up to date with current knowledge of standards and legislation.
• To hold a SVQ Level 3 qualification in health and social care, currently be working towards or willing to work towards this.
• To be able and willing to travel, if required.

Key competencies and skills

• To have good verbal and written communication skills in English.
• Strong interpersonal skills with an ability to motivate others.
• Able to complete and maintain accurate records, maintaining confidentiality.
• To be able to work on their own and as part of a team.
• To demonstrate an understanding of the needs of customers.
• Understanding of employment practice and Health and Safety legislation.
• Clear understanding of and ability to deliver to the regulatory framework and legal environment in which we work.
• To have highly developed IT skills in standard Microsoft packages.

In Return, We Offer You:

• Wagestream: Access up to 40% of your pay before payday! (Learn more!)
• Free Blue Light Card: Enjoy exclusive discounts and benefits.
• Contributory Pension Scheme: Secure your future with competitive life cover.
• Cash Health Plan: Affordable healthcare at your fingertips.
• Career Development: Opportunities for apprenticeships and recognized qualifications.
• Referral Bonuses: Earn unlimited rewards through our Refer a Friend scheme.
• Free PVG Check: We’ve got you covered!
• Employee Assistance Programme: Support when you need it most, plus so much more!

Ready to Make an Impact?

Don’t miss the chance to join a team that’s dedicated to positive change. For more information, email us at rachel.mclelland@leonardcheshire.org or call 07593 021 390.